inquiry
Important points to note when making inquiries
Our customer center is open from 10:00 to 17:00 on weekdays.
Inquiries received outside of business hours, on weekends, holidays, or on company holidays will be answered on the next business day.
Also, if we receive a large number of inquiries, it may take some time for us to respond.
Thank you for your understanding.
Our customer center is open from 10:00 to 17:00 on weekdays.
Inquiries received outside of business hours, on weekends, holidays, or on company holidays will be answered on the next business day.
Also, if we receive a large number of inquiries, it may take some time for us to respond.
Thank you for your understanding.
When making an inquiry, email Please contact us at:
If you have any questions about products or your order status, please include the product name, product number, and order number.
Please also be as specific as possible about your comments and questions.
Please click here for information on how we handle personal information on our website.
*For products purchased in store, please contact the store directly.