For first-time visitors

BLESS is an online shopping site operated by Morgen David Co., Ltd.
At BLESS, you can enjoy shopping whenever you want, 24 hours a day.
Since BLESS is a directly managed store, it has a wide selection of the latest items.
There are various benefits, such as events held every season.

・If you register as a member before shopping, you can avoid the hassle of entering your delivery address every time you shop.
・Before registering as a member, please be sure to read and agree to the "Terms of Use" and "Personal Information Handling Policy."
We recommend you register as a member to enjoy the site's features.

Our email newsletter regularly sends out exclusive news about BLESS's latest items and campaign information.

The sales price displayed on the screen includes consumption tax. The sales price may be reduced without notice. Please note that we cannot change the price of items ordered before the price reduction. The price on the tag may differ from the purchase price.
We are unable to respond to inquiries regarding the details of the price reduction.

If you would like to be notified when a sold-out (SOLD OUT) item is restocked, please request a restock notification. We are unable to respond to inquiries regarding restock details. Please note that during inventory management, items may be temporarily hidden or may be sold out and displayed as SOLD OUT.

The nationwide fee is 500 yen (tax included).
Shipping is free for purchases of 10,000 yen (tax included) or more.
*1,000 yen (tax included) for Okinawa Prefecture.
Shipping fee is 500 yen (tax included) for purchases over 10,000 yen (tax included)

[Delivery company] Yamato Transport, Sagawa Express, Japan Post

[Delivery time can be specified]
1) Morning (8:00-12:00)
2) 12:00-14:00
3) 14:00-16:00
4) 16:00-18:00
5) 18:00-21:00

1) In the "Shipping Method" section on the order screen, you can specify the delivery date and time from 7 to 14 days after the order date.
2) If you would like the shortest delivery date, please select "Do not specify delivery date and time" when placing your order.
3) Unfortunately, BLESS does not ship overseas.
4) In some remote islands and other areas, we may not be able to accept requests for specific delivery dates and times.
5) If you refuse to accept cash on delivery, please note that you will not be able to use cash on delivery in the future.

Please note that shipping may take longer for items with designated delivery dates, sale items, and during holidays due to a high volume of orders. We ask for your patience. Once you receive your item, please open the packaging immediately and check the items you ordered.

If you are not at home, the delivery company will leave a notice of absence, so please contact the branch office listed on the notice.
*If the name of the person placing the order differs from the name on the nameplate, or if there is no name on the nameplate, we may not leave a missed delivery notice. Thank you for your understanding.
*After the product has been shipped, we will send you an email with the shipping company's tracking number. If you have any questions, please contact the shipping company using the tracking number.

[Baggage Inquiry System]
Sagawa Express
http://www.sagawa-exp.co.jp

The payment methods are as follows:
1. Credit card payment: Accepted credit cards are VISA, MASTER, Diners, JCB, and AMEX. Payments can be made in 1, 3, 6, 10, 12, 18, and 24 installments, as well as revolving payments.
The payment procedure will be carried out on the "order date".
The payment due date will vary depending on the credit card company you use, so please check the terms and conditions set by your credit card company.

2. Payment by smartphone When ordering from a smartphone or PC, you can use "Docomo Payment," "au Easy Payment," or "Softbank Collective Payment."
Your order will be completed when you complete the payment procedure on the docomo, au, or softbank website from the order confirmation page.
The price of your ordered items will be billed by your mobile phone company together with your monthly usage fee.

*Please note that you cannot use the service in the following cases.
・Hold at post office ・Hold at delivery company office (pick up at office)
・Forwarding of products ・Pick up at a convenience store ※Please note that we may contact you to verify your identity.

3. Payment by cash on delivery Cash on delivery is a payment method in which you pay the product price in cash directly to the delivery company when the product is delivered.
If you choose cash on delivery, we will charge you an additional cash on delivery fee of 330 yen (tax included) or more.

*Cash on delivery is not available if the total amount exceeds 300,000 yen (tax included).

We do not accept returns or exchanges for any reason other than those listed below.
- If a different product than the one ordered is delivered - If the product is defective - We do not accept returns or exchanges for products purchased from stores other than BLESS.
*If the delivered product is defective or was delivered incorrectly, we will cover the shipping costs for the return.
*Please be sure to contact us in advance as returns without prior notice (defective products only) will take time to process your refund.
*Please note that we may not be able to accept returns depending on the reason for the return.
・In the unlikely event that you receive a different product due to our error or if you wish to return a defective product, we will accept an exchange (if in stock) or return the product if you contact us within 7 days of receiving the product.

[Return Policy]
Even if the reason for return is as stated above, we cannot accept returns or exchanges if the following conditions apply.
1. Products that have been received more than 7 days ago. 2. Products that cannot be confirmed to have been purchased from BLESS. 3. Products that have been used, washed, or altered. 4. Products that have acquired odors, scratches, or stains while in the customer's possession. 5. Products with missing or damaged accessories or product packaging (bags, cases, shoe boxes, etc.). 6. Products with missing product tags or labels. 7. Hygiene products such as underwear, swimwear, cosmetics, lucky bags, sale items, outlet items, or pre-order items. 8. Products that are out of stock (in this case, a refund will be processed).

[Notes]
・Please make sure to try on shoes indoors.
-When trying on clothes, please be careful not to get any perfume, cosmetics, or cigarette odors on them.
-Since the shoe box is also part of the product, we will not accept returns if you return it with the shipping label attached directly.
- Please note that if the condition of the product (including tags, boxes, and accessories) when you return it to us is significantly different from when it was delivered, we may not be able to accept the return.
・Please note that if you use a coupon when placing an order, it will not be eligible for returns or refunds.
- Please note that if you return an item for your own reasons or if you return only part of your order, shipping and handling fees will not be refunded.